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Payment Issues On Checkout Page
Payment Issues On Checkout Page

my credit card payment has failed, or having issues with PayPal

Joel Wyse avatar
Written by Joel Wyse
Updated over a week ago

If you attempt to make a purchase, and the payment failed, you can easily complete your purchase without having to add products to the Cart and recreate an order.

Go to the Members Area, Order History page at this link:

In the Actions column, click on the ‘PAY’ button. This will allow you to complete the payment. Select “PayPal” if you are having issues with the “Credit Card” payment type. You can make the payment via PayPal without having to create a PayPal account.

Credit Card

Our preferred method of payment is credit card. It is possible for payments to fail because we prioritize the security of our customers. For example, if the address provided does not match the billing address of the cardholder, your payment could be declined. Check with your credit card company about how to resolve these issues.

You can update your billing address at the link below, and click ‘SAVE ADDRESS’.

PayPal

You do not have to create an account with PayPal when selecting it as the payment method, and you can still pay with credit card. PayPal will sometimes offer payment plans or zero percent financing, which is helpful for many customers.

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